Mark Isabella

Mark Isabella is the owner of Isabella & Associates, a private training, coaching, and consulting company. He also serves as Manager of Innovation and Change with the West Virginia Division of Personnel's Organization and Human Resource Development.


Mark's career has exposed him to a wide variety of settings and roles.  His 26 years as a facilitator, coach, and consultant is bolstered by his experience as a small business owner and as a manager in a state government agency.  He has served clients in the public, private, nonprofit, and educational sectors, working with managers and staff in nearly every occupational group, including health care, manufacturing, law enforcement, technology, education, finance, engineering, construction, and hospitality.  He routinely works with all levels of staff, from frontline employees to senior executives.  


Mark specializes in providing active, creative training. His experience with interactive training methods allows him to employ a wide variety of strategies, including games, simulations, case studies, and problem-solving challenges.  He provides training on topics that include leadership, communication, conflict management, team building, change leadership, and coaching. He also offers consulting and coaching services, helping his clients build their power, influence, adaptability, and resilience.


In 2011, Mark contributed to Pfeiffer's annual collection of training activities.  Most recently, his work has been featured in another Pfeiffer volume, 101 More Ways to Make Training Active, and inThe ATD Trainer's Toolkit, an app produced by the Association for Talent Development.


He has collaborated with Sivasailam Thiagarajan (Thiagi), a well-known game designer and performance consultant.  In 2003, they coauthored Let’s Deal with Conflict! published by CPP Inc.  Mark has also contributed to Thiagi's popular line of Practical Advice and Fluency Card Games.  His most recent collaboration with The Thiagi Group produced Mark Isabella's Engagement Emergency, a tool that helps trainers and presenters make their programs more interactive and interesting. 


Mark's demonstration of competency in the field of interactive training strategies has resulted in his designation as a Certified Thiagi Facilitator.  The International Society for Performance Improvement has designated Mark as a Certified Performance Technologist.  This title is granted to those who demonstrate worthy performance and competence in improving individual, team, and organizational performance.


Mark earned his Master of Arts degree in Communication Studies from Marshall University. He received a Bachelor of Science degree in Communication/ Management and an Associate of Arts degree in Radio/Television from Fairmont State College. His background includes experience in the broadcast media. In the executive branch of state government, he worked as a speechwriter and public information officer. Mark has also served as an adjunct faculty member for Wheeling Jesuit University.


He is a member of the Association for Talent Development, the International Society for Performance Improvement, the North American Simulation and Gaming Association, and the Society for Human Resource Management.


Isabella & Associates

P.O. Box 586

Charleston, WV  25322

Phone: 304.553.5410



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